Our Staff

Delesta Drumgoole

Director of Intake and Utilization Management

Delesta is one of the newest members to Carolina House’s Executive Team and a self-proclaimed “Purveyor of Hope.”  With over 8 years in the mental health industry, Delesta brings to Carolina House her strong background in utilization review, clinical acumen and assessment, insurance advocacy for managed care and commercial policies and pristine attention to detail.  Delesta started out as the Director of Utilization in May 2017 and took on the dual role of Director of Intake and Utilization Management in July 2017. Delesta has BA in Psychology and a MS in Mental Health Counseling with a focus on community mental health. She has a passion for finding creative solutions for treatment and recovery and will work tirelessly until the goal is achieved. When she’s not fielding calls from insurance companies or responding to inquiries for prospective families, her passions include spending time with her husband and two children, and getting some much needed Vitamin D from the sun!

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Thank you Carolina House, for helping me find my inner strength. I am forever grateful for everything & everyone at Carolina House!

– a former resident